We understand that it can be a challenge to purchase apparel online and we want you to be completely satisfied with your order. Therefore we offer exchanges, store credit or returns in case you are not happy.
Items returned, exchanged, or processed for a store credit, must be in NEW, unworn, unsoiled and sell-able condition with all tags in place and protective shields intact where appropriate, and in their respective shipping bags. Apparel which is NOT in new condition, and has been soiled, mishandled, abused, wadded up, laundered, worn or with missing tags will be returned to the purchaser at their expense. NO CREDIT will be issued and he/she forfeits all claims.
* You must contact us within 7 days of receipt of order based on tracking to accommodate a return, exchange or store credit. Please contact us at: email@example.com to receive your Return or Exchange Authorization Number.
* All returns must be accompanied with RA#.
* Exchanged goods will be exchanged/refunded/store credited up to the amount of the purchased goods. Unfortunately shipping is non-refundable.
In case your order arrives damaged or there is a fault:
We certainly hope this never happens but if you do receive damaged goods, or have a manufacturing fault occur, please contact us immediately at firstname.lastname@example.org, so we can personally assist you and sort out your problem as quickly as possible.